Deliveries & Returns Policy
In the unlikely event you wish to return your order, you must do so within 14 days of the original purchase date. Please contact our email address or telephone number on the website.
Due to the nature of our products we can only offer a refund on damaged or broken goods, which must be shown with the relevant damage to package that occurred during transit.
Any product purchased must be returned by either delivering the product to our premises:
Cod Beck Blenders
Cod Beck Estate
or by paying for it to be transported safely back to the factory at which point you will be financially reimbursed once it has arrived safely. It is the sole responsibility of the customer to return the product to the factory and cover the relevant costs to the transport.
Please also note any returns submitted outside of 14 days cannot be guaranteed a full refund.
We strongly recommend that you obtain proof of postage as we cannot accept any responsibility for parcels lost in transit. Please note that the customer is responsible for all associated return shipping charges.
Once we have received and checked your item(s), we will issue your refund via your original payment method within 14 days.
Shipping Address Details
Please make sure that the shipping address entered is correct as we are unable to redirect orders once they are dispatched to you. Please note, before we can dispatch your purchases, we may need to confirm your details with your card issuer. This security measure is for your protection, and we will do our best to keep any delays to a minimum.